SEM Has Been Behavioral Before Behavioral Was Behavioral

Check out this great post by Jonathan Mendez. I especially like his notion of "cross experience optimization" although I am not sold that this is some manifestation of what he is refering to as Web 3.0. As of late, I have been hearing more and more people throw this around as a term refering to the semantic web. The semantic web however is not a new notion and has been a goal of web pioneers since day once. I am stil not sold we have reached the point where we can claim this goal as reality.















clipped from www.optimizeandprophesize.com





The growth of the semantic web or web 3.0 will make cross-experience optimization an everyday feature of the web. In fact, it may be more than a feature of the web. It may be the very platform. Those marketers and agencies that know how to use the platform will be the winners. I don’t think these winners will come from a display background. Though display will have a key part in the holistic marketing conversation BT reaps its greatest rewards to intention, action or affinity.









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E-Mail To Go

According to Gartner, by 2010, 20% of all email accounts will be mobile.  Unfortunately the findings do not point to the type of activities (sending, receiving, opening attachments such as multimedia) that consumers will engage in, but it does predict that mobile email will take share away from SMS. Does this mean email is not for old people after all? :)


What does this mean for marketers?


For one thing, it may behoove you to start to get into the habit of checking your email newsletters on various handsets. For me, the main place I read email newsletters is on the go. While everything looks good on an iPhone, this was not the case with my Blackberry Curve.


Here is another interesting sound bite from this report:


"Convergence will happen on the client side, hiding technology complexity from users and allowing them to focus on messaging content. By 2017, wireless email will be fully integrated with other messaging tools into personal, converged communications," added Basso.


I fully agree with this statement. The mobile phone will become eventually become a true palmtop computer (much like my iPhone) and users will increasingly find little differentiation in the common tasks they do from device to device.


As for content, I still believe content consumption will always be a different story on the palmtop computer. Place and time will always play a factor.


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The Sobytiinost’ Meme Continues

(pre-requisite reading :) ). Much of my interest in the concept of "eventness" is due to Brad, so I recommend heading to his blog and seeing what he has to say first.


Brad Berens of Mediavorous and iMediaconnection always has a way of challenging me that extends the conversation started on both my blog and the articles that I write for iMedia. These types of challenges are the reason that I write, so for all of you who want to challenge anything I write about, bring it on!


In reaction a recent article that I wrote Brad wrote an incredibly insightful post. Here is an excerpt from that post:



The excess, the eventfulness, happens in what ISN’T recorded for posterity. It’s not enough for one avatar to meet another avatar that happens to be worn by Rachel Leigh Cook.  What makes it eventful is what’s happening elsewhere in the user’s life and consciousness that complements, extends, distracts or disrupts the Rachel Leigh Cook encounter. Cognitive oscillation of focus between the encounter and the context of the encounter is what will make something truly memorable.



As always, Brad has a great point!


In my article, I focus more on the central force of an event that I use to exemplify my point. While this central focus is of critical importance to making the event a success, it is not necessarily critical in providing the necessary components for “Sobytiinost’”. These components may never be fully known, for as Brad writes, they are not necessarily recorded. They are comprised of the social interactions that occur beyond the core event. They occur within the context of the event.


It is still pretty early in the morning and I have a ton of work to do today (as well a big meeting in Stamford) so I am left with a question that I wish to throw out to Brad and the rest of the AMediaCirc.us crew while I ponder it throughout the day.


How can the context of an event be leveraged (for marketers) in the interactive space in such a way that takes full advantage of the medium?


Online, in a more static environment contextual targeting can be employed fairly easily and can be pretty effective (i.e. Adsense). I have also seen attempts to create dynamic advertising in Second Life based context, but as you can see, it is far from perfect.


I will continue to think about this but I can use your help!


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Nielsen Changes Approach, Comscore Follows Suite

It is undeniable that time spent is a much more valuable metric of measuring the online space than impressions. It looks like Comscore finally agrees.















clipped from www.ft.com






ComScore refines web metrics system








Published: July 25 2007 18:18 | Last updated: July 25 2007 18:18






By Carlos Grande






ComScore, a leading measurer of website audiences, is refining its system to help advertisers avoid bombarding a minority of heavy online users and missing less active surfers.








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Virtual Roundup For July 26

So You Think Virtual Worlds Are A Fad, Do Ya?


I am sick of hearing all this worthless, Second Life bashing. I was about to list all of the fair-weather journalists who were praising Second Life 8 months ago, and are now bashing Second Life. You know know what, those are the people that really need a life! Look at the bigger picture that is glaring at you from the gorgeous eyes of your children. (had to get that out of the way, now on to some news).


More Great Stuff  From MTV


MTV continues to prove their belief in the power of  virtual worlds and transmedia storytelling with a new initiative for their hit show, "The Hills". MTV once again proves they understand how to monetize a franchise. This new initiative is based on the release of the 2nd season of show:



By pre-ordering the DVD, you'll receive an invitation to enjoy an exclusive Virtual Hills viewing party on Friday, August 10 at 6 p.m. ET - with Lauren and Audrina - in which you get a VIP advanced screening of the third season premiere of "The Hills," three days before its television premiere on Monday, August 13 at 10 p.m. ET/PT.



Brilliant  entertainment, franchise marketing!


Wallace and Gromit 2.0


Ok, this has nothing to do with Wallace and Gromit (what a shame) but it is brought to you by the makers of the our favorite claymation characters, Aardman Animations. Have a look at their new virtual world called, WebbliWorld. Like many of the other virtual worlds aimed at children Webbliworld has its own currency, Webbles. If you are lucky you may even be the worlds first WebbliOnaire (ok guys,  c'mon :) ). I have not signed up for this one yet. Maybe later today.




Virtual Fashion


I am a little late with this one, but it is still cool. Have a look at what H&M is doing with the Sims. I thought it was pretty interesting they decided not to work with Second Life, and you know, it may have been a smart move.







Finally, head over to Virtual World News for an in depth discussion with There.come CEO, Michael Wilson



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Was The iPhone Really The Biggest Thing To Happen To The Mobile Industry This Year?

The iPhone was the the most hyped movement in the mobile industry this year, but was it the most significant? As a proud owner of the iPhone I can say that it is an amazing device, but I am not so sure it's impact will be as great as ATT's new 3G network. Take a look at Video Share and let me know your thoughts.
clipped from www.attvideoshare.com
The new at&t.  Your world. Delivered.
Video Share in your Area - Available this summer in more than 50 U.S. markets!
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Social Networking 2.M (part 2)


Back in March I spoke about what I thought was one of the inherent value propositions of the mobile space (other than talking and navigation). I think a lot of mobile marketing companies are either fooling themselves, confused or way to far ahead of the game when they think that mobile video and banner advertising is anywhere near the potential of reaching critical mass, making it a scalable advertising channel.


Where I do see tremendous opportunity in the Mobile space is in the area of social networking. Back in March I spoke about Mobileplay and this morning I read a press release by another interesting venture, this time by Trilibis Mobile, who seems to be focusing a great deal of attention on mobile communities...


<<GEEK BREAK>>


Production is the new consumption. As mobile consumers, most of what we do is produce. We produce conversation first and foremost, but more interestingly, we are starting to produce networks of knowledge and intelligent communities. There is little time for spectatorship in the mobile space as mobile is a medium for the "on the go" consumer. So why do so many focus on pushing longer form, or more traditional style content to a medium that leaves so little for consumption. Mobile is a bite sized, active medium. MARKETERS, BE BITE SIZED AND PACKAGED TO GO!!!


<<GEEK BRIEF...FIN>>


As I was saying, Trilibis Mobile just announced the release of Version 4.0 of Peepsnation, the old site is here.Sure, there are a lot of similarities to Dodgeball (I will leave it up to the folks over at Trilibis to further educate me :) ) but there are a few things that I found interesting in their press release today.


Here are some of the features of 4.0


Peepsnation 4.0 features include:



  • Intuitive and rich user interface

  • Picture upload and profile management

  • Rate, rank, tag and message functionality

  • Profile search with gender, location, age, and keyword filters

  • Showcase of popular users


While Mobile/ Mobile Marketing and advertising will go many places in the future, this is where it is at now. The one hold up for me is that, no one in my network are in any of these places. In fact, I find Facebook mobile to a great job of connecting me on the go. We will see how these other networks compete (or if they get bought)


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Mediapost Behvioral Marketing Forum-- Bringing Re-Targeting to Scale

Re-targeting is one of the most effective ways to get a second at bat with consumers. But getting enough of those consumers and finding most efficient way to retarget them is the hard part. This panel will speak out of case studies and planning strategies, about how to bring a strategy to a scale that delivers worthwhile ROI and how not to over-spend on re-targeting as well.


David Berkowitz, Director of Emerging Media, 360i
Joshua Koran, Senior Director of Targeting and Optimization, ValueClick Media
Brad Powers, Founder and CEO, Active Response
Andrea Palmer, Manager of Interactive Services, Siquis, Ltd.
Moderator: Greg Smith, CEO, EchoTarget



  • One panelist references a 15% increase in retargeting in the travel sector

  • Creative makes a big difference in winback

  • How do you scale?



    • The number one issue why many marketers are not buying more



  • Very effective for loyalty programs

  • Targeting later in the cycle is sometimes very effective if the window is not as narrow

  • The question was asked if retargeting was used for acquisition, isn't that fairly obvious?

  • Is this just a fad? Will it grow substantially?



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Must See PC-- Event Marketing Online

Check out my latest article on iMediaconnection which covers various manifestations of The Experience Web and explores how a new generation of web users will return to event based media, and how marketers can leverage this shift
clipped from www.imediaconnection.com

Morpheus Media's director of creative and emerging strategy examines whether online can bring back the social aspect of entertainment viewing or if we are doomed to spend our lives in media solitude.

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Mediapost Behavioral Marketingl Forum-- Behavioral in the Media Plan

All the surveys show great interest among agencies and buyers for more precise targeting and BT in particular. But is BT making inroads with media planners?

Carrie Frolich, Digital Practice Lead, Mediaedge:cia
Michael Winter, Media Director, Agency.com
Mark Egan, VP, Group Account Director, MediaContacts
Joseph Weaver, Associate Director, Interactive, Media Storm
Moderator: Anna Papadopoulos, Interactive Media Director, Euro RSCG



  • At first BT was more like a nuclear collider

  • What is behavioral targeting really?



    • Targeting after any online action

    • Many flavors of behavioral targeting



  • Are their advertiser types better suited for BT?



    • Tends to be a DR focused channel

    • Frolich- “It works best for patient advertisers”



  • Custom creative is essential, you must have a control group to compare how well it did

  • Who are the top three partners?



    • (I don’t think anyone wants to answer this one)



  • What are the key obstacles in adopting behavioral?



    • Getting creative and account teams to think more about behavioral strategy

    • Client adoption



  • What are the metrics for success?



    • DR metrics

    • Attitudinal Studies

    • Levels of engagement





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Mediapost Behavioral Marketing Forum-- Behavioral in the Media Plan

All the surveys show great interest among agencies and buyers for more precise targeting and BT in particular. But is BT making inroads with media planners?

Carrie Frolich, Digital Practice Lead, Mediaedge:cia
Michael Winter, Media Director, Agency.com
Mark Egan, VP, Group Account Director, MediaContacts
Joseph Weaver, Associate Director, Interactive, Media Storm
Moderator: Anna Papadopoulos, Interactive Media Director, Euro RSCG



  • At first BT was more like a nuclear collider

  • What is behavioral targeting really?



    • Targeting after any online action

    • Many flavors of behavioral targeting



  • Are their advertiser types better suited for BT?



    • Tends to be a DR focused channel

    • Frolich- “It works best for patient advertisers”



  • Custom creative is essential, you must have a control group to compare how well it did

  • Who are the top three partners?



    • (I don’t think anyone wants to answer this one)



  • What are the key obstacles in adopting behavioral?



    • Getting creative and account teams to think more about behavioral strategy

    • Client adoption



  • What are the metrics for success?



    • DR metrics

    • Attitudinal Studies

    • Levels of engagement




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MediaPost Behavioral Marketing Forum-- "Effective Targeting" Research on the State of the Industry

A report on ad buyer attitudes toward BT and growth projections.
Emily Riley, Analyst, JupiterResearch



  • What does this really mean when you are trying to reach your consumers?

  • In five years 11% of all ad spend will be online

  • The static banner is going away and rich media is taking over

  • Information overload is a bigger issue than not enough info about audience

  • Only 16% of advertisers have used behavioral targeting, while 30% have geo-targeted and 33% have demo targeted

  • Advertisers are twice as satisfied when using BT

  • BT is becoming more popular for both brand and direct response advertisers. These advertisers are becoming the same.

  • Consumers are not as concerned with “spying” as they are with viruses and identity theft

  • Increasing the use of search behavior within BT is the key

  • Automotive leading the way in BT

  • 80% increase in banner impressions online in the last two years due to social media

  • Verticals with long purchase cycles will begin to embrace BT more thatn contextual etc.



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AOL Buys Tacoda For 200 MM

As I sit at the Mediapost Behavioral Summit, I am listening to Steve Smith announce that the leading behavioral targeting firm, Tacoda, has been acquired by AOL. This cetainly says a great deal about the power of BT, as well as the major push that AOL is making back into the forefront of interactive marketing.
clipped from www.marketwatch.com




AOL to pay $200 mln to $300 mln to buy online ad firm: New York Post






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MediaPost Behavioral Marketing Forum Raw Notes-- Personalization & Targeting Strategies: The Marriage of Technology and Creative

Forget about behavioral targeting "theory." In this workshop, you’ll learn real ways to quickly and easily deliver relevant and personalized content on your website and in ads – directly from leaders in the space. Jonathan Mendez and Paco Viñoly of OTTO Digital are pioneers in the personalization and optimization space. Using real-life examples from online marketing innovators, this workshop will go beyond the buzz and show you how to positively impact your bottom line through personalization.

Jonathan Mendez, Chief Strategy Officer, OTTO Digital
Paco Viñoly, Chief Creative Officer, OTTO Digital



  • Discovery of segmentation and affinities

  • Creative approach to messaging to these affinities

  • Testing

  • Different type of segmentation



    • Thick slices gives a larger data set to working and optimize off of



      • Small lifts make a bigger impact



    • Behavior

    • Temporal

    • Source



      • Natural search visitors varies from paid search



    • Environment



  • What does the targeting do to the message and vice versa



    • The message has to be true to the user



  • Behavioral/Contextual messaging based on internal navigation

  • Relevance and reinforcement of intent


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The River Of Politics Flows Faster Than Ever Before

What I find most interesting about tonights CNN/You Tube experiment is the long tail of citizen commentary that will be left behind. That is the most useful part of this whole excerise. As for the submissions that were asked at the debate, they were good, but CNN was simply wagging its PR engine and this event was relatively sterile.
clipped from youtube.com
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The New Media Is The Message, You Cannot Control It

Sure, CNN could not have let every video that was sent in go live on tonights experiment with You Tube, but were they transparent enough with how the selection process happened. One way or another, I am happy that this experiment is occuring and will not throw stones. I am just hoping best practices are learned and this process is optimized for the next round.
clipped from www.nytimes.com

Mr. Jarvis is among many who have criticized CNN for retaining control over which videos are shown, as opposed to showing the ones viewers watch the most or rate as the best.

“It’s our democracy, not yours, CNN,” he said. “There is a need for order, but not control.” He said that although random questions from ordinary people might show “some real turkeys,” it would also show that “people really care, and democracy is in good hands.”

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Accusations Of Lemming Like Activity Becoming Lemming Like

As the conversation about the merits of marketing in Second Life continues, the pendulum seems to be swinging back and forth to the widest extremes. At each extreme sits people who only know one opinion, their own.


To date, the Second Life debate has generated three groups of people (as far as I see it).




  1. Those who are 100% sold on the value of marketing in Second Life

    1. These people tend to be:




                                                               i.      Long term residents of Second Life


                                                             ii.      Marketers jumping on the bandwagon, or marketers hoping for a nice PR boost


                                                            iii.      Those who think that Second Life is, without a doubt, the next iteration of the web.




  1. Those who feel Second Life is nothing more than a fad and a waste of time for marketers

    1. These people tend to be:




                                                               i.      The “show me the numbers” folks


                                                             ii.      The people who go against the grain for the sake of going against the grain


                                                            iii.      The lazy folks who would rather continue doing what they know, and not bother spending a little extra time at the office working on experiments




  1. The third group is the smallest of the three. The third group is comprised of people who take an organic, fundamental look at Second Life, as well as what it stands for. These people tend to be:

    1. Those who are willing to put in a little extra time for experimentation.

    2. Those who know that, sometimes early mover advantage is only beneficial in that it provides one with the ability to fail first, learn from the failure, and then proceed to be the first to succeed

    3. Those who don’t really care about Second Life, per se. These people see Second Life and the closest realization of a new wave of communications and know that Second Life may not in fact be the silver bullet




I would tend to liken myself to the third group with one exception. I do care about Second Life on a more personal level. My experimentations in this virtual world have led me to meet some extremely creative, inspired people. Second Life has also allowed me to do some really interesting media experiments such as Virtualive.tv.


Always question extremists


I recently read an article by Rebecca Lieb of Clickz entitled, “Second Life, Lemming Like”. Rebecca is yet another journalist in the wave of anti-bandwagon journalist’s to denounce Second Life as a viable way to market. While I do not fully disagree with everything Rebecca has to say (and completely respect and appreciate her right to speak her mind), I take issue with her approach. r




  1. Rebecca’s stance is staunch. She apparently feels that marketers should not enter Second Life, end of story.

    1. Does she think that every creative idea has already been tested in Second Life?




                                                               i.      Perhaps we have not seen a perfect Second Life campaign yet, but does that mean everyone should stop trying. After all, the barriers to entry are relatively low and the possibilities are endless.


                                                             ii.      For creativities sake, I hope no one takes her advice as gospel. Think for yourself folks. If you have a creative strategy to implement in Second Life and you are aware of the risk and the potential for failure, go for it! Don’t let anyone ever tell you no!



  1. Here is a quote from her piece,





  1.  “All that abandoned corporate property kind of resembles derelict corporate blogs, doesn't it? Same thing, really. Hire an agency, drink some Kool-Aid...then move on and leave the mess behind you (for all to see, of course).




i. Rebecca, this only proves that doing anything poorly will have poor results. I am 100% on the same page with you that there were a tremendous amount of poorly executed corporate blog strategies, but does that discredit the ones that worked?




  1. What do you have against sex anyhow :) ?

    1. Okay, so that point was a joke, but the fact of the matter is that the internet is riddled with pornography. Should we stop marketing on the internet?

    2. My main issue with people continually bringing up the vast amount of sexually charged activity in Second Life is that it adds nothing to the conversation.

    3. This line of reasoning is the default cop out for those making a case against Second Life. The lack of creativity in this argument is becoming increasingly boring.




A Media Circ.us Bottom Line\



  1. Think for yourselves



  1. Take a look at the whole picture before devising a strategy



  1. Second Life is certainly not right for everyone, but it is no ones place to say it is right for no one!


And now to stir the pot a bit. I have chosen a handful of people who have conveyed strong opinions on the merits (or lack thereof) of marketing in Second Life. I tried to put together a list the runs the gamut between love, hate and uncertainty. The one thing that all these people have in common is that they are highly intelligent well respected individuals.


I would love to hear what the following people have to say about Rebecca’s article and this conversation in general. So please except my link invitation :) (of course I would love to hear from everyone, I just this list could produce a great conversation)


Joseph Jaffe


C.C. Chapman


Greg Verdino


John Swords


Jason Heller


Clay Shirky


Darren Barefoot


Alana Semuels


Allison Fass


Prokofy Neva


Mark Wallace


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Jeremiah Owyang, , , , , ,